FAQ
1. What types of Christmas supplies do you offer?
We offer a wide variety of Christmas supplies, including decorations, gift wrapping, lights, ornaments, artificial trees, and holiday-themed tableware.
2. Do you offer international shipping?
Yes, we ship to many countries worldwide. Please check our shipping policy for details on specific destinations and shipping fees.
3. What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in their original packaging. For more details, please refer to our return policy page.
4. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or the carrier's site.
5. How can I contact customer service?
You can reach our customer service team through our website's contact form, via email at [email protected] .com, or by calling our customer service hotline.
6. Are there any discounts or promotions during the holiday season?
Yes, we often have seasonal promotions and discounts. Check our homepage for the latest deals and special offers.
7. Can I customize my Christmas decorations?
Some of our products can be customized. Please check the product details for available customization options.
8. How do I know if an item is in stock?
You can see the availability of items on the product page. If an item is out of stock, you have the option to sign up for notifications to be alerted when it becomes available again.